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Help With Gateways


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  • 2 weeks later...
  • WHMCS Support Manager

Hi,

Please check any .htaccess files for rewrite rules which might be causing a redirection, please try removing any such files temporarily.

 

There is also a possibility that a mod_security rule - or other server-side security measure - is causing this redirect. So please check your server logs to see if any such rules are being triggered here and whitelist them.

 

The last thing to try is moving aside your /modules/gateways directory and uploading a freshly downloaded copy from https://download.whmcs.com/

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As you can check out here: https://www.billing.sktthemeshosting.com/cart.php?a=add&pid=1

 

I have set up a product for hosting. However when i check out PayPal at the final step throws an error called Unknown.

 

Also i noticed while placing the order and in final PayPal URL it doesn't pick up any parameters of the product/service.

 

I think that is the reason for the error appearing.

 

Please help.

 

Regards,

Shri

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