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  1. #1
    Join Date
    Dec 2012
    Posts
    21

    Default Marketplace Approvals

    Good evening,

    Anyone that has submitted something to the market place, how long did it take to have your item approved? I've been waiting about 2 weeks now and the status hasn't changed. Opened a ticket 6 days ago and no response.

  2. #2
    Join Date
    Aug 2016
    Location
    Auckland, New Zealand
    Posts
    527

    Default Re: Marketplace Approvals

    Hi CrunchyToast,

    Can you please let me know the Ticket ID and i'll nudge one of the team for you.
    Thanks,
    Chris D.

    WHMCompleteSolution
    The Complete Client Management, Billing & Support Solution
    www.whmcs.com

  3. #3
    Join Date
    Apr 2007
    Location
    USA
    Posts
    1,811

    Default Re: Marketplace Approvals

    HI

    WHMCS tell me it take 2 to 3 week to get approve that how long i wait
    WHMCS Services - sales (at) whmcsservices.com
    WHMCS Addons / Modules
    Custom Development For WHMCS Modules

  4. #4
    Join Date
    Dec 2012
    Posts
    21

    Default Re: Marketplace Approvals

    Thanks for your assistance on this. Ticket# is CYF-991567

  5. #5
    Join Date
    Aug 2006
    Location
    Cornfield, Iowa
    Posts
    786

    Default Re: Marketplace Approvals

    Yeah, it takes weeks. No frigging clue why, but they seem to enjoy stalling everything here.

  6. #6
    Join Date
    Aug 2016
    Location
    Auckland, New Zealand
    Posts
    527

    Default Re: Marketplace Approvals

    Quote Originally Posted by CrunchyToast View Post
    Thanks for your assistance on this. Ticket# is CYF-991567
    Thanks, CrunchyToast, I've nudged the team on this for you now
    Thanks,
    Chris D.

    WHMCompleteSolution
    The Complete Client Management, Billing & Support Solution
    www.whmcs.com

  7. #7
    Join Date
    Apr 2007
    Location
    USA
    Posts
    1,811

    Default Re: Marketplace Approvals

    Quote Originally Posted by twhiting9275 View Post
    Yeah, it takes weeks.
    I watch a week my sometime take 2 to 3 week. I get one waiting a week already. I dont understand why should take that long all they need to do is look at it and approve or disapprove that all.
    WHMCS Services - sales (at) whmcsservices.com
    WHMCS Addons / Modules
    Custom Development For WHMCS Modules

  8. #8
    Join Date
    Aug 2006
    Location
    Cornfield, Iowa
    Posts
    786

    Default Re: Marketplace Approvals

    Quote Originally Posted by wsa View Post
    I dont understand why should take that long all they need to do is look at it and approve or disapprove that all.
    Same here. It should really be straightforward, but apparently, they just like to keep developers waiting

  9. #9
    Join Date
    Aug 2013
    Location
    Ontario, Canada
    Posts
    256

    Default Re: Marketplace Approvals

    This should be a part of someone at WHMCS daily task, or have one person dedicated to approving and monitoring the marketplace. 2-3 weeks is outrageous!
    Jason P
    Owner @ AffordableDomains.ca
    www.AffordableDomains.ca

  10. #10
    Join Date
    Dec 2012
    Posts
    21

    Default Re: Marketplace Approvals

    Glad to know I'm not the only one with the issue. Usually they are pretty quick with my requests on anything so it caught me off guard. Then when I submitted my ticket and never received a reply in a week... that got me for sure.

  11. #11
    Join Date
    Jan 2007
    Location
    CT, USA
    Posts
    225

    Default Re: Marketplace Approvals

    One of the slowest processes I have ever seen. My updates to products do not show until weeks after I released them. I don't know if the Marketplace is understaffed or just someone side-job, but if you want developers to take it serious then they need to take it just as seriously.
    SwiftModders | Professional Web Design Services & WHMCS Themes
    See what others are saying about my themes on the WHMCS Marketplace!

  12. #12
    Join Date
    Dec 2012
    Posts
    21

    Default Re: Marketplace Approvals

    So still no approval, but my ticket was deleted. This is unacceptable.

  13. #13
    Join Date
    May 2011
    Posts
    31

    Default Re: Marketplace Approvals

    Yes, we also create a ticket and it was removed. I think there is an issue with their WHMCS.

  14. #14
    Join Date
    Jun 2009
    Location
    Sheffield, UK
    Posts
    8,466

    Default Re: Marketplace Approvals

    Hi,
    My apologies for the delay in approving your listings, a technical issue which was delaying the approvals process has just been resolved and all pending listings have now been reviewed.
    WHMCompleteSolution
    The Complete Client Management, Billing & Support System
    www.whmcs.com

  15. #15
    Join Date
    Nov 2009
    Location
    India
    Posts
    236

    Thumbs up Re: Marketplace Approvals

    Quote Originally Posted by WHMCS John View Post
    Hi,
    My apologies for the delay in approving your listings, a technical issue which was delaying the approvals process has just been resolved and all pending listings have now been reviewed.
    Can you check my ticket? I am waiting from 6 days.

    Ticket ID: #BUB-084349
    Dewlance Web Hosting
    Cheap Windows VPS & Yearly Hosting
    PreMadeKB.com - Readymade WHMCS KB 239 Articles

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