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EZEHOST

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  1. Your affiliate link, is your website, followed by /affiliates.php To set it up, you need to go to Settings > General > Affiliates (It is disabled be default)
  2. So today I was asked to close a clients "Affiliate Account". But having searched my WHMCS, I can not see how this is possible. When viewing the client, it will only allow me to view their Affiliate Details. So my question, is it possible to close a clients "Affiliate Account"?
  3. The hook works great for me. Like @brian! said there isn't going to be many that know how to close the ticket via the URL. Thank's again @brian!
  4. Evening all, We have had two occasions, where our admins have opened a ticket within our "abuse" department, and the client has "closed" it, before a response is submitted. Meaning the ticket ends up being left. Is there anyway that the "Close" button can be removed from just one department (either a template change or hook), or would it need to be all? Thank you in advance.
  5. Evening all. I am toying with ideas at the moment, and wondered if the following is possible. So currently, if "Stock Control" is enabled, and the quantity is "0", a client can click the product and is then shown an "Oops sorry" message. I would like to know, if it is possible to edit the file, to either disable the "order now" button, or change its colour, like the example below. This would be instead of showing "-1 Available", and would hopefully prevent the client clicking the "Order Now" button, and seeing the dreaded "Oops Sorry" message. Thank you in advance.
  6. Fingers crossed it works for you too Hopefully you don't end up like we did before we figured it out
  7. We had the same issue. We had to change the customer's default payment method, and ensure that no details were showing within there "credit card info", we then had to delete the customer from Stripe, and then change the customer's payment method back to stripe, and then ask them to attempt payment again. We haven't had it happen again, and hopefully never will (crossed fingers)
  8. I have opened a support ticket for this issue. #HYF-228397
  9. Seems okay to me, filling in the form, is releasing the "Register" button.
  10. Hi all, I am having issues with communication between WHMCS and WHM. The "Pending Module Actions" was showing an item that was waiting to be suspended, but failed "due to an unknown reason". I activated the module log, and tried suspending again, and it stated: {"cpanelresult":{"apiversion":"2","error":"Access denied","data":{"reason":"Access denied","result":"0"},"type":"text"}} I checked the server settings, and tried testing the connection, and I am getting the error shown in the image I have attached. (The password is correct, and the API key is correct)
  11. Thank you @brian! it turned out to be an issue with the custom template, and a rogue "disabled" tag. All sorted now.
  12. Evening everyone, I have just been advised of an issue with submitting tickets via my website. When clicking to submit the ticket (once completing the details), the URL is changing to: /submitticket.php?step=3 but is loading a blank page. I have tried display_errors, and that is still loading a blank page. There is also nothing showing on the activity log. Any suggestions? (This is affecting all departments)
  13. Thank you @WHMCS Nate and @twhiting9275 all sorted now.
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